Website concept by Future Technologies. Sample content, pricing and customer stories.
A few good questions.
Clear answers.
How review automation works, what to expect and what to check before you begin.
What is Google review automation?
It is a way to send a review invitation after a completed job or appointment, without asking your team to write every message manually. A typical workflow connects a customer milestone to a personalised email or text with a direct review link.
Will it work with the tools I already use?
We would start by looking at how you record completed work. The right connection might use your booking platform, job-management software, a supported integration or a simple manual trigger. Exact integrations would be confirmed before setup.
Can you guarantee five-star reviews?
No. Customers choose whether to leave a review and what to say. The aim is to make asking for honest feedback consistent and convenient, while your service gives customers something worth talking about.
What happens if a customer has negative feedback?
They should have the same opportunity to leave a public review as any other customer. A private support channel can help resolve a problem, but should not be used to hide the public review option from unhappy customers.
How much does Coastline cost?
The example plans on this concept start at NZ$79 per month plus GST. All prices, usage allowances and plan inclusions in this demo are illustrative. A real proposal would confirm setup costs, message charges and the full monthly total.
Do I need to replace my website or CRM?
Not necessarily. Review requests can be a focused addition to your existing workflow. We would check the tools you already have and explain what can connect before recommending any changes.
Who helps with setup and support?
This proposed service model includes a local contact for setup and ongoing questions, with guidance on your request wording and timing. Actual support hours and inclusions would be confirmed in the final service offer.
How quickly will I see results?
That depends on how often you finish jobs, how many eligible customers you invite and whether they respond. Start by measuring invitations and genuine new reviews. A higher review count does not guarantee sales.
Can I cancel or take my data with me?
The proposed plans would make cancellation, account ownership and data export clear before you sign up. The final agreement would specify notice periods, access after cancellation and available exports.
What happens to customer information?
A live service would need a clear explanation of the information collected, its purpose, storage, access and deletion. This demonstration has no backend: its form and chat do not send or save your details.
Your next review starts with a simple conversation.
See how review requests could fit into the way your business already works.