Website concept by Future Technologies. Sample content, pricing and customer stories.

Practical guide

How to ask for a review
after a completed job.

A simple invitation that sounds like you and gives every customer a voice.

Sample editorial content for the Coastline concept

Start with a useful moment

Think about the point where a customer has experienced the work and can fairly comment on it. That might be after an appointment, a completed repair or a final handover.

Make the invitation part of the completion process, so it does not depend on someone remembering at the end of a busy day.

Keep the message personal and brief

Thank the customer, explain what you are asking and provide the direct review link. Use your business name so the message is easy to recognise.

Hi [first name], thanks for choosing [business name] for your [job/service]. We’d appreciate your honest feedback about your experience. If you’d like to leave a Google review, here’s the link: [review link]. Thanks again, [team name].

Ask consistently

Use the same fair invitation process for eligible customers. Avoid filtering requests based on whether you expect a positive review, or making a reward conditional on feedback.

Make it easy to act

A direct link and a short message reduce the effort involved. Before setting anything live, test the message on a phone and make sure it opens the intended business profile.

Build the routine, then review it

Check that invitations are reaching customers and that the wording feels right. Look at feedback over time, rather than expecting every invitation to produce a review.

Explore an automated workflow